Your privacy is our top priority at GoldRush. On this page, you'll find everything about what data we collect, why we collect it, how we protect it, and what rights you have.
GoldRush's Privacy Policy is straightforward, transparent, and member-friendly. See the key highlights below.
All your data is stored on secure servers protected by 256-bit SSL encryption. We use multiple layers of security to prevent unauthorized access.
GoldRush never sells or transfers your personal data to third parties. Data may only be shared with authorities when required by law.
You may request to view, correct, or delete your personal data at any time. You also have the right to withdraw your consent to how your data is used.
GoldRush uses only essential and functional cookies. You can manage your cookie preferences at any time through your browser settings.
You can opt out of promotional emails and SMS at any time — just contact support or update your preferences in account settings.
Our Privacy Policy is written in plain language with no hidden terms. Members will be informed in advance of any changes to the policy.
GoldRush (https://goldrush.bid) is the trusted platform for millions of betting and lottery enthusiasts across Bangladesh. We believe every member's privacy is a fundamental right — which is why GoldRush has kept privacy at the heart of our service from day one.
This Privacy Policy explains what personal data GoldRush collects when you use the platform, how that data is used and protected, and what rights you have as a member.
By creating an account or using the GoldRush platform, you agree to this Privacy Policy. If you do not accept these terms, please discontinue use of the platform.
This policy is written in plain English so our members can easily understand it. If any part is unclear, our support team is happy to help.
GoldRush collects different types of data at different stages. See the table below for details:
| Data Type | When It Is Collected | Example |
|---|---|---|
| Identity Information | At the Time of Registration | Name, date of birth, NID number |
| Contact Information | At the Time of Registration | Mobile number, email address |
| Financial Information | At the Time of Payment | Mobile banking number, transaction history |
| Usage Data | While Using the Platform | Betting history, login times, preferred games |
| Device Information | Automatically | IP address, browser type, device model |
| Verification Information | During the KYC Process | ID document photo, selfie |
We only collect the information we need — nothing more.
GoldRush collects your data for the following reasons:
GoldRush never sells your data to advertising companies or shares it with third parties for marketing purposes.
GoldRush uses the data collected for the following purposes:
We never use your data in ways you are unaware of or have not consented to. Our privacy practices are always transparent.
GoldRush does not share your personal information with anyone, except in the following limited circumstances:
GoldRush has separate privacy agreements with every third party we share data with. They are not permitted to share your information with anyone else.
GoldRush uses cookies and similar technologies on its website. Cookies are small files stored in your browser.
The types of cookies we use:
You can disable or delete cookies through your browser settings. However, turning off essential cookies may cause certain features to stop working properly.
GoldRush does not use any third-party advertising tracking cookies. We do not track your browsing activity outside our platform.
GoldRush follows industry-leading security practices to keep your data safe:
No platform can guarantee 100% security on the internet. It is also your responsibility to keep your account password safe and not share it with anyone.
How long GoldRush retains your data depends on the type of information and applicable legal requirements:
After the specified retention period, your data is securely deleted or anonymized.
As a GoldRush member, you have the following rights:
You can find out exactly what personal data we hold about you.
You can request corrections to any inaccurate information.
Under certain conditions, you may request that your data be deleted.
You can opt out of marketing communications at any time.
You may request a copy of your own data at any time.
You may request that the use of your data be restricted to specific purposes.
To exercise this right support@goldrush.bidto email us. GoldRush will respond within 30 days.
GoldRush strictly prohibits anyone under the age of 18 from accessing the platform. We do not knowingly collect any information from minors.
If we find that a minor has registered an account on GoldRush, we will immediately close the account and delete all associated data.
If you believe a child or underage member of your family is using GoldRush, please contact us immediately at support@goldrush.bid.
GoldRush may update this Privacy Policy from time to time. When changes are made:
If you disagree with any policy changes, you may request to close your account — your remaining balance will be returned to you.
For any privacy-related questions, requests, or complaints, please reach out through the contact details below:
Privacy requests are typically responded to within 72 hours. Complex requests may take up to 30 days.
For more information, visit our Terms & Conditions and Responsible Gaming page as well.